Key income statement and balance sheet items, and financial indicators

€ million 2011 2012 2013 2014 2015
Key income statement items, € million
Net interest income 1,030 1,003 915 1,043 1,026
Net income from Non-life Insurance 307 428 518 589 639
Net income from Life Insurance 72 108 175 197 278
Net commissions and fees 551 558 664 707 704
Other income 171 241 265 217 248
Personnel costs 689 764 791 741 781
Other expenses 639 698 769 814 739
Impairment loss on receivables 101 99 84 88 78
Returns to owner-customers 176 192 193 195 195
Earnings before tax 525 586 701 915 1,101
Key balance sheet items - Assets, € million
Receivables from credit institutions 1,104 840 849 686 425
Receivables from customers 60,331 65,161 68,142 70,683 75,192
Non-life Insurance assets 3,205 3,492 3,479 3,797 4,067
Life Insurance assets 7,006 9,173 9,872 11,238 13,858
Financial assets at fair value through profit or loss and investment assets 8,624 6,954 9,290 9,927 13,351
Property, plant and equipment, and intangible assets 1,871 2,030 2,065 2,113 2,238
Other assets 9,765 12,120 7,294 11,983 16,014
Total assets 91,905 99,769 100,991 110,427 125,145
Key balance sheet items - Liabilities and equity, € million
Liabilities to credit institutions 1,783 1,965 1,039 1,776 1,673
Liabilities to customers 45,974 49,650 50,157 51,163 58,220
Debt securities issued to the public 20,005 19,270 21,428 24,956 27,706
Subordinated liabilities 1,555 1,736 1,466 1,212 1,696
Non-life Insurance liabilities 2,508 2,592 2,746 2,972 3,159
Life Insurance liabilities 6,932 8,970 9,771 11,230 13,532
Other liabilities 6,907 8,452 6,660 9,904 9,836
Equity capital 6,242 7,134 7,724 7,213 9,324
Total liabilities and equity capital 91,905 99,769 100,991 110,427 125,145
Key ratios, %
Return on equity 6.8 7.0 8.9 8.1 10.3
Return on equity at fair value 0.4 14.1 8.7 5.7 13.2
Return on assets 0.5 0.5 0.7 0.6 0.7
Equity ratio 6.8 7.2 7.6 6.5 7.5
Cost/income ratio 64 64 61 56 53
Common Equity Tier 1 ratio, % 14.0 14.8 17.3 15.1 19.5
Capital adequacy ratio, % 14.0 14.8 17.3 17.3 22.9
Capital adequacy under the Act on the Supervision of Financial and Insurance Conglomerates 180 190 190 189 207

*) The ratios for 2011-13 are shown without transitional provisions, and Core Tier 1 is presented as Common Equity Tier 1.